If you have any questions or concerns, please contact our customer support team for assistance on [email protected].

Yes! You can enjoy your content on a PC, laptop, tablet, phone, or a supported Smart TV regardless of where you’ve made your purchase originally.

No, you can only watch on one device at a time. Tickets are not transferable.

Yes, you can watch on a TV using a Chromecast or Apple TV. You can also watch on a TV using a supported Smart TV. Click the cast logo in the bottom right corner of the player to cast to your TV.

Please check your spam folder. If you still can't find the email, please contact our customer support team for assistance on [email protected] or try the following steps.

• Refresh your browser page.
• Make sure you are not using a VPN
• Clear your browser cache and cookies.
• Access the website via private/incognito mode.
• Try a different browser. (Chrome, Mozilla, Safari, Edge etc.)
• Try using a different device. (PC, Laptop, Tablet, Phone etc.)
• Try using a different network like another WiFi connection, 4G or a Hotspot.

Make sure you are using a supported card. You can find out what payment providers we accept here.

Please try the following steps to improve the streaming quality:

• Refresh your browser page
• Clear your browser cache and cookies
• Access the website via private/incognito mode
• Restart your router.
• Try a different browser. (Chrome, Mozilla, Safari, Edge etc.)
• Try using a different device. (PC, Laptop, Tablet, Phone etc.)
• Try using a different network like another WiFi connection, 4G or a Hotspot.
• Disconnect all other devices connected to your network and disable all background applications currently running in order to increase your connection speed.
• If you are using a VPN, please disable it and try again.

If you have any questions or concerns, please contact our customer support team for assistance.

You can purchase a ticket by selecting the ticket you want to purchase and clicking 'checkout'. You'll then be taken to our secure checkout page to complete your purchase using your preferred payment method.

We accept all major credit and debit cards, as well as popular digital wallets like Apple Pay, Google Pay, and PayPal. You can choose your preferred payment method at checkout.

Yes, we use industry-standard encryption and security measures to protect your payment information. Your transaction is processed securely through our payment processor, and we never store your payment details on our servers.

Once your purchase is complete, you can access your ticket by following the link in the email you receive, or clicking the link to go to the page after checkout. From there, you can stream the event to watch on your device.

Yes! If you're not satisfied with your purchase, or were not able to watch for any reason please contact our customer support team for assistance

Tickets may be priced in any currency and can be purchased from anywhere in the world in the local currency. The price you see is the price you pay, and you will not be charged any additional fees at checkout. However you can find our foreign currency exchange prices here.

You can pay using your credit card, debit card, or alternative payment methods like Apple Pay or Google Pay. We're pretty chill when it comes to payment options.

Once your purchase is complete, you can access your livestream by following the link that goes to your email, or by following the redirect page after checkout. From there, you can stream the video to watch on your device.

Yes, we use industry-standard encryption and security measures to protect your payment information. Your transaction is processed securely through our payment processor, and we never store your payment details on our servers.

Nope, go crazy! Buy as many live stream tickets as you like. We won't judge.

Sure can! Just select the 'this ticket is a gift' option at checkout and you'll be good to go.

Sorry, no can do. Live stream tickets are like your favorite pair of socks - they're meant for one person only and aren't transferable.

Absolutely! Our platform supports Chromecast, so you can easily cast the live stream to any Chromecast-enabled device. You can also watch directly in your web browser without needing to download any software.

No worries! Unless otherwise stated, you can typically watch the show at your convenience after the live stream has ended. Just log into your account and enjoy the show.

If you encounter any technical issues during the live stream, please check your internet connection and try refreshing the page. If the problem persists, reach out to our support team for assistance.

To Chromecast the live stream, first make sure your Chromecast-enabled device is connected to the same Wi-Fi network as the device you're using to watch the live stream. Then, click on the Chromecast icon in the player and select the device you want to cast to. Voila! You're now watching the live stream on your TV.

Nope! You can watch the live stream directly in your web browser without needing to download any additional software.

Sure can! Just select the 'this ticket is a gift' option at checkout and you'll be good to go.

We can't guarantee that you'll be able to ask the band questions during the live stream, but you can certainly try! Keep an eye out for any opportunities to interact with the band during the show.

Please check the ticketing page or the website of the event organizers for any available merchandise during the live stream.

Yes, the live stream will be available in up to 1080p with amazing definition and color.

If you're not satisfied with your purchase, or were not able to watch for any reason please contact our customer support team for assistance on [email protected].

You can purchase a video on demand by selecting the title you want to watch and clicking 'checkout'. You'll then be taken to our secure checkout page to complete your purchase using your preferred payment method. If you have purchased a livestream, your video on demand for that livestream will be available to watch immediately after the event has ended.

We accept all major credit and debit cards, as well as popular digital wallets like Apple Pay, Google Pay, and PayPal. You can choose your preferred payment method at checkout.

Yes, we use industry-standard encryption and security measures to protect your payment information. Your transaction is processed securely through our payment processor, and we never store your payment details on our servers.

Once your purchase is complete, you can access your video on demand by following the link in the email you receive, or clicking the link to go to the page after checkout. From there, you can stream the video to watch on your device.

Yes, you can watch your purchased video on demand on any device you own. Simply log in to your account on the device you want to use, and your purchased videos will be available to stream or download.

No, you can stream your purchased video on demand directly in your web browser without any additional software.

Sorry, no can do. Live stream tickets are like your favorite pair of socks - they're meant for one person only and aren't transferable.

If you experience technical issues while watching your purchased video on demand, please visit our help center for troubleshooting tips. If you're still having issues, you can contact our customer support team for assistance.

If you're not satisfied with your purchase, or were not able to watch for any reason please contact our customer support team for assistance on [email protected].